During the review process, a team of expert and experienced surveyors from the Joint Commission evaluated compliance with hospital standards related to several key areas, including emergency management, environment of care, infection prevention and control, leadership, and medication management. Surveyors conducted onsite observations and inspections throughout both hospital divisions, its mental health programs, and outpatient practices. Hospital physicians, residents and intern nurses, administrators, and employees, as well as patients and their families were also interviewed.
The Joint Commission’s hospital standards are developed in consultation with health care experts and providers, measurement experts, and patients. These standards are based on scientific literature and expert consensus to help hospitals measure, assess, and improve performance.