Nurses are a vital part of the BronxCare Health System. Under the leadership of Erica Dusseldorp, RN, Vice President, Patient Care Services/Chief Nursing Officer, nursing services are provided to patients using a holistic approach that enables the nurse to assess and individualize a plan of care. BronxCare nurses provide quality care to heal patients and maintain a healthy state of mind and body. Nurses at BronxCare are an essential component of the organization’s high reliability journey. Their continuing emphasis is on the foundational components of quality and safety. From the Emergency Department to the OR and Inpatient areas and Outpatient Practices, the nurse is ready to meet the dynamic changes each level of care demands.
Nurses are at the bedside focusing on the needs of the patient in the emergency department, through surgery, and throughout their stay in critical care, stepdown, and medical surgical units, as well as psychiatric units and in the chemical dependency and rehabilitation programs. In the Maternal Child Health areas, nurses care for the entire family, as babies are born and when children are ill.
BronxCare nurses also facilitate the care of patients in many other ways. Nurses in the BronxCare outpatient practices are instrumental in the assessment of patients and adherence to their plan of care. Nurse Midwives and Nurse Practitioners are advanced practice nurses who collaborate with physicians. Care transition nurses are the needed bridge between the inpatient and outpatient levels, further educating and contacting patients following discharge and ensuring their follow-up is complete. Case Managers organize the details of discharge and Utilization Managers assist in the coordination of care under the patient’s insurance. Nursing Informatics also has a key role in the development and integration of the electronic medical record into the daily workflow of the hospital.
“Our nurses are well educated and prepared to fill a variety of roles throughout the BronxCare Health System, and we are clearly succeeding in achieving the goal of providing excellent care in all sites and settings.”